Service & dispatch

Give dispatch and the fieldthe same live plan.

Schedule technicians, manage recurring service, and return complete field records to the office.

Built around the work, not the software menu.

Each capability keeps the record moving from one team to the next.

Dispatch that reflects reality

See availability, promised windows, status, skills, geography, and priority in one live board.

Work orders with history

Scope, customer context, checklists, parts, notes, and documents travel with the technician.

Recurring work under control

Plan inspections and maintenance before due dates become urgent calls.

A complete closeout

Photos, signatures, time, findings, and follow up return with the job for billing and review.

Dispatch boardTuesday, Oct 21
7:009:0011:0013:0015:00
  1. M. OkaforBayfront Dental · RTU swapHarbour Lofts · inspection
  2. D. TremblayBayfront Dental · RTU swap
  3. S. NguyenQueen West Café · serviceLakeview School · no heat
  4. R. PatelYard · pickupMidtown Clinic · maintenance
Waiting to be assignedEglinton Plaza · leakNorthgate · annual inspectionBloor Dental · thermostat
The PolarPath dispatch board

The schedule and the work queue are one live plan.

Technicians, appointments, customer work, priorities, and promised dates are visible without rebuilding the day.

Every service call becomes part of the customer and asset history.

The value is not just today’s schedule. It is the operating memory your team can use on the next visit.

  1. ReceiveCapture the request, site, asset, urgency, and promise.
  2. ScheduleMatch the work to the right person and route.
  3. CompleteGuide the field with context, forms, and evidence.
  4. Follow throughTrigger billing, recommendations, and the next required visit.

Turn a busy day into a controlled service operation.

Bring one dispatch workflow to a guided fit review and see how the record moves end to end.

Apply for a guided rollout