Know the customer before the work starts.
Keep every company, person, site, conversation, opportunity, and quote in the record that operations will use later.
Explore CRM and sales- Company and customer accounts
- People, contacts, sites, and custom fields
- Opportunity pipeline and forecasts
- Calls, emails, meetings, notes, and activity history
- Follow up tasks and ownership
- Estimates, quotes, assemblies, and proposals
- PDF delivery, approvals, and signatures
- Directory cleanup, maps, and business card capture
- Marketing segments, campaigns, and response tracking